Welcome & Relax
We want to provide every one of our clients with an amazing experience before, during, and after they purchase a Therapeutic Beachcomber Hot Tub or any other premium products.

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Checkout our Hot Tubs including the 700, 500, and 300 series 

Will the tub fit?

Find out how to get ready for your tub delivery with our great guide.

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A private session to truly understand the Beachcomber Difference.

Store Hours

Mon to Fri – 10:00 am to 6:30 pm

Sat – 10:00 am to 5:00 pm

Sun – Closed

Manufactured in Canada

A functional work of art

Beachcomber tubs are sculpted by hand and designed with comfort and functionality in mind. From start to finish, we take the time to ensure every hot tub is produced with the utmost quality, craftsmanship and attention to detail.

Our Happy Customers

Linda Brazeau
Linda Brazeau
18:11 21 Feb 24
Awesome service. Thanks so very much!
Michael O'Neill
Michael O'Neill
17:58 21 Feb 24
Always great service and helpful education on maintaining a healthy hot tub.
Stephan Gauthier
Stephan Gauthier
19:49 20 Feb 24
Purchased a hot tub and many accessories. Have never had issues and they have always provided excellent info. Customer service is amazing. Will not hesitate to recommend them to anyone that is shopping for a hot tub and looking for a solid hot tub store in Ottawa. Thanks again for everything!
the Dread
the Dread
19:12 17 Feb 24
Always helpful, excellent service.
Caeleb Quinn
Caeleb Quinn
18:56 15 Feb 24
Amazing location for long lasting Hot Tubs & and amazing after sales service! Would recommend 10/10 times!
Betsy Lipes
Betsy Lipes
00:17 09 Feb 24
Amazing place. I won't go anywhere else now. My old hot tub had a locked control panel and they went out of their way to help fix it. They test my water every week and have really helped me learn how to take care of the tub on my own. Prices are good, service is so far above and beyond.
Nicole Ciza
Nicole Ciza
13:04 17 Jan 24
When I came to Atmosphere Hot Tubs and Leisure wanting to purchase a Chilly Moose insulator/tumbler, they were my last resort. I'd visited 2-3 stores in the region, none of which had the particular item I was looking for.I went in there with very little hope and left with my Chilly Moose and the feeling you get when you leave your cousin's house, full and happy. It was the customer service that took them to the top for me! The employees were welcoming, helpful, and funny. I'm writing this review MONTHS later because... life. But the desire to commend and recommend them never waned. Thank you to the staff!! My brother in law loved his Chilly Moose!
Craig Nooyen
Craig Nooyen
19:37 15 Jan 24
This is the best hot tub store in Orleans by far. I had a terrible experience with the Orleans retailer that I bought my tub from whereby the retailer mispositioned my tub on install and in their opinion, could not install the cover lift that came with the tub. Subsequently this mistake combined with an owner who knows next to nothing about his tubs has cost me thousands of dollars to fix.Andre (Atmosphere owner) personally came to my house in Navan, took measurements and we now have the lift for my tub that we wanted when we bought it. I don’t think you will find any stores in Ottawa where the owner comes to your home to help you out.He really knows what he is talking about, and this is not a given with other local hot tub retailers. I now go there for all chemicals and water tests. It’s much further for me but worth the drive. Staff members are very knowledgeable and it is clear to me that they’re there to help customers vs trying to maximize revenues.Give the store a try, there is a reason they have consistent 5 star reviews.
Anne Levesque
Anne Levesque
22:56 17 Dec 23
It was an absolute joy to work with André and his team to find a hot tub. André was patient, communicative and generous with his time and experience. He really help us find the hot tub that worked best for us and spent a lot of time talking things through with us throughout the various stages of the process (including purchase, application for permit, delivery, installation and maintenance). Mostly, it is the after purchase care and service that makes the purchase with Atmosphere well worth it. They stand behind his products and the team is there for us when we have questions and to advise us when issues come up. Its well worth its weight in gold to have someone to turn to after purchasing a tub (especially for first timers). I can't recommend Atmosphere too strongly.
Allison Van de Ligt
Allison Van de Ligt
23:45 09 Dec 23
Great experience buying our hot tub at Atmosphere, and equally excellent customer service after your hot tub is delivered. Andre always takes time to ensure you are comfortable with hot tub maintenance. They make it very easy. Highly recommend for a seamless experience.
Natasha “iNatty” M
Natasha “iNatty” M
16:17 25 Nov 23
They’ve always had amazing service in store and now with the shipping option, it’s even better. I live on the Quebec side so making it to Orleans isn’t always convenient. I placed my order on a Thurs and it was delivered, for free, that Sat. Amazing!
David Steen
David Steen
22:28 13 Nov 23
Great service every time
Brian Delaney
Brian Delaney
13:57 02 Nov 23
This review is long overdue. We are so happy to have purchased our Beachcomber hot tub (and Visscher gazebo) from Atmosphere Hot Tubs (at the time known as Beachcomber Hot Tubs). From the time we ordered it, to when we received it (April 2022), to now, we have received nothing but excellent advice and service from André and his team.Such a positive (and ongoing) experience also made it an easy decision for me to buy my Louisiana pellet smoker from Atmosphere. It’s always fun talking with André about our smoking/grilling experiences. I really appreciate his great grilling and smoking ideas!Thanks again!
Chrissy Boo
Chrissy Boo
12:36 01 Nov 23
I first went to Atmosphere when I bought a new hot tub and after visits to two different big name companies, still had no idea how to perfect my water. Despite the fact that I had not bought my hot tub from them (only because I wanted a specific one), they walked me through absolutely EVERY step of the water care process. Then, when something happened due to my water chemistry (our well water is very metallic) and my error in mixing chemicals- causing a temporary stain, the owner spent over an hour working with me, then reached out to his resources, etc. to help me through it. I cannot recommend them enough. They are definitely specialists in their field and their level of service is unmatched! My only complaint is that they don't offer the same services for pools... maybe someday!
GAMorris Family
GAMorris Family
20:23 26 Oct 23
Andre was extremely helpful when we were trying to repair our 20 year old beachcomber hot tub, and when it became apparent it was not worth the effort he went above and beyond to help us select a new one. He made everything easy and we are now enjoying our brand new Beachcomber hot tub.
Ellen Andrews
Ellen Andrews
18:16 20 Oct 23
Really great, personalized service. Other places were looking to quickly off load a product. Andre worked with us to understand our preferences and lifestyle and had tons of practical advise on set-up, positioning, design and maintenance. We've had zero surprises so far and are loving every day with our beautiful hot tub.
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03:08 19 Oct 23
Steve Yin
Steve Yin
23:16 24 Sep 23
Caeleb and Andre are extremely knowledgeable and patient with us, especially since we are very new to the Hot Tub world.The product Beachcomber definitely is the right brand for us.We look forward to doing business with these folks.Highly recommended!
Danielle Belair
Danielle Belair
12:05 01 Aug 23
Looking for a hot tub? Atmosphere in Orleans is the place to go. This is our third hot tub and the first buy at Atmosphere. The service and after purchase support is really incredible. Question away, the staff is knowledgeable and always ready to help. Also, check out André's You Tube videos. They're awesome. 🙂 Best hot tub experience!!
Mike Potter
Mike Potter
22:09 22 Jun 23
The most helpful place for any hottub owner.
Michel Laurendeau
Michel Laurendeau
22:24 06 Jun 23
Nick Boulerice
Nick Boulerice
13:43 31 May 23
Bought a Traeger and a Beachcomber from Andre and can't recommend this place enough! Customer service during purchase and after purchase is really good. Thanks for the great service 👍
Daniel Lahoud
Daniel Lahoud
07:41 31 May 23
We had such a great experience with these guys! Andre and his team are all super professional, knowledgeable, and there's no pressure at all. Amazing service after sale as well. A+
Chris Pointer
Chris Pointer
17:21 15 May 23
Despite not having a beachcomber tub, the folks at Atmosphere have always been committed to helping me figure out quirks and issues with water testing. In addition to tubs, they have tons if awesome smokers and pizza ovens to drool over. Great service and selection for the east end.
Hesam Mahdavi
Hesam Mahdavi
21:14 01 May 23
What a service! I have been to four locations in Ottawa, and what everyone is trying to do is to sell you more chemical. Here, I was greeted by Andre, educating me about everything I need to know. SAVE TIME AND MONEY, and visit him
Ken Schuiteboer
Ken Schuiteboer
13:58 29 Apr 23
I have one regret about going to Atmosphere Hot Tubs & Leisure. That regret is that we Didn't buy our Hot Tub from them!! We regularly get all of our chemicals from this location in Orleans, and the advice, professionalism and knowledge is always very appreciated, and its consistent. The store is clean and bright and some one always greets you. Andre and his team do an outstanding job. A hot tub is a big purchase and our next one will definitely be from here!! We would highly recommend this store, especially if you are just starting out in the hot tub owning world!So refreshing from a big chain store! You can totally see the difference!
Amy Haskill
Amy Haskill
23:45 10 Mar 23
We love our hot tub and everything that goes with it! The team is fantastic and always beyond helpful!! Highly recommend!
Guy Castagne
Guy Castagne
19:31 08 Jan 23
I inherited a used Beachcomber hot tub (2000 vintage) when I bought my current home. I had no idea how these things work. Irregardless, I struggled through a few repairs, purchased water treatments, etc. When it came time to purchase parts, I wasn't expecting much due to the age of our hot tub. To my pleasant surprise, the folks at Beachcomber Orleans were very helpful and friendly. If only all businesses treated customers like they do, the world would be a better place.Kudos to these wonderful people!
Michael Carr
Michael Carr
13:55 11 Nov 22
I believe that businesses are judged by how they deal with problems. We had an issue with our control panel shortly after install. I called the store and Andre had a tech to our house less than 5 hours later. It turned out to be a minor issue and was corrected quickly and we were back in the tub that evening. I'm so impressed with the responsiveness and customer service at Beachcomber Orleans. Cannot recommend them highly enough.
Kurt Patrick
Kurt Patrick
13:06 08 Nov 22
We are so pleased with our new hot tub from Beachcomber's! Adam our sales rep was very informative and answered all our questions promptly. From purchase to installation was very smooth. Thank you Adam!
Martin Pichette
Martin Pichette
15:23 05 Nov 22
Well, the spa is bought and on his way. I told Andre it was the last of 6 places I was shopping for my spa. I tought I knew enough but we still spent 2 hours chatting and me learning.Do yourself a favor, even if you don't buy there, go see them for a crash course on anything related to hot tubs. From foundations to pillows. Almost forgot, I bought a beachcomber. Not the cheapest but I liked their idea of doing the basics right.
Bobby Matheson
Bobby Matheson
23:29 01 Nov 22
Andre and Adam have "top shelf" client service and always have terrific insights and advice on caring for our hot tub. Recently picked up my supply of chemicals as part of changing the water in our tub as well as a follow-up water test - my online order was checked and double checked to make sure everything was there as well as the the discount from the recent sale! Am beachcomber fan for both these top-rated tubs but also this great client service. Thank you Andre and Adam.Bobby Matheson (Orleans)
Joseph David
Joseph David
20:43 14 Jul 22
André at Beachcomber Hot Tubs astounded me with excellent telephone support to get my vintage hot tub re-started after 3 years inactivity - this when my local "authorized dealership" was clearly not interested in a paid service call and failed to show up when I finally got an appointment 1 month after requesting same. André navigated me through the archaic controls of my 2007 DreamMaker, found some literature, played You Tube extracts over the phone and provided his own telephone trouble shooting. He used Google Facetime to get me "under the hood" and guided me like I was an intelligent robot until the old DreamMaker was once again humming and heating up. l have never seem service like this from any dealer/retailer. Never. Just amazing. Joe David, 1000 Islands, ON.
Den Hupe
Den Hupe
17:54 03 Jul 22
We purchased the pillows head rest for hot tub and Chilly Moose cups, and hot tub chemicals to keep our tub perfect.The prices, quality and staff are fantastic.
Peter Ryley
Peter Ryley
20:19 23 Jun 22
We get our water tested by Andre and his staff. They are always pleasant to deal with, fast and friendly. Our hot tub water has never been so clean and sparkling fresh since they started testing our water. They never try and over sell products, just the ones we need. They have a fantastic "cheat" sheet for easy understanding of how the chemicals interact with each other. The print out is easy and directions very simple to follow. Extremely happy with the service from Andre and his team!
Eric Ellinger
Eric Ellinger
11:02 04 Jun 22
Impeccable service. Had a problem with hut tub, call in and they helped me fix it. Thanks a lot.
P Lem
P Lem
12:09 28 May 22
Andre is great. The level of service received from this local business is amazing. I'm so happy I purchased my hot tub from him....Thanks for your great service Andre
David Hoodspith
David Hoodspith
17:31 26 Apr 22
If I could give six stars I would. André say my frustration with my hot tub and worked with me directly to give me impeccable service. My only regret is that I did not buy my hot tub through them. I ask all my questions to their thoughtful staff, get my hot tub water tested there, and buy all my chemicals there. A great local business I can recommend to everyone.
Vijay Mahen
Vijay Mahen
22:00 11 Apr 22
The online order process was easy and they had all the items ready for me to pick up. It has been a great experience with Andre and his team.
luc gregoire
luc gregoire
15:54 11 Apr 22
Great store and staff, best place to buy a hot tub. Honest people. Thank you Andre for your great service.
Ryan Palmer
Ryan Palmer
21:00 15 Dec 21
The staff at Beachcomber are always a great help. I would be pretty upset if this business ever closed!
john naef
john naef
12:57 29 Sep 21
Always great service, and of course they have a great product. The tubs MAY cost a tiny bit more than some others, but wait until you have an issue or concern. see how fast the other guys jump to assist. Andre and his team must have trampolines in their backyards to keep in shape to help the few times it is required. and they are always ready by the phone to assist with whatever, even if it is not their tub.
Roshene Lawson
Roshene Lawson
16:56 04 Sep 21
Excellent shopping experience. Knowledgeable and helpful staff. They were patient with all of our questions, knew the answers and offered further suggestions and didn’t try to upsell us. Will def shop there again!
Vittorio Ortori
Vittorio Ortori
00:27 10 Jul 21
Best quality chemicals out there. Never need to use much, so they last forever!
Michel P
Michel P
00:09 04 Jul 21
Staff are always friendly. They helped me locate the chemicals and items I required. Quick service; on my way in no time.
K A
K A
22:49 15 Apr 21
Great service! André and Adam we so helpful when buying our hot tub and always ready to answer all questions even a year later.
Anonymous_252_
Anonymous_252_
01:43 17 Mar 21
Andre and Adam are extremely friendly, they take the time to answer all your questions and provide the best service! We are extremely happy with out hot tub and with the Beachcomber Orleans sales team!
Jamie Tep
Jamie Tep
15:50 11 Jan 21
Back in the Fall, my wife and I were on the hunt for a round hot tub and eventually found out that Beachcombers had exactly what we were searching for. I had sent an email inquiry about that specific model and to our delight, Adam replied very promptly that they actually had the unit we wanted in stock. It was meant to be he said! Of course a day later, my wife and I came by to visit Adam and closed on the deal. Andre helped us out with initial start up on delivery date and everything was smooth sailing from there.We are very happy with our hot tub and look forward to many years of enjoyment thanks to Adam and Andre, 5 stars and 100% on our experience!
Yanick Gaudet
Yanick Gaudet
17:31 12 Dec 20
The staff at Beachcomber Orléans is very knowledgeable.I went there to get a Traeger Smoker, and while I was there I mentioned that I needed product for my Jacuzzi hot tub. They recommended Care Free from Beachcomber. Best move ever.Our water is now amazingly clear, does not have the bad chlorine smell and is very soft. Easy weekly maintenance.If you have question about your hot tub, of any brand, I would go talk with them.
Daniel Sivret
Daniel Sivret
21:38 30 Nov 20
I’m a new hot tub owner that purchased a hot tub from another dealer and decided to get my water tested at Beachcomber Hot Tubs Orleans. Outstanding service from Andre. He took an hour of this time to walk me through balancing my water. He gave me some documents to bring home for future references. He is fully bilingual (French/English) and very knowledgeable, friendly and patient. From now on Beachcomber Hot Tubs Orleans will get my business and I would highly recommend this location.
Andrew Burr
Andrew Burr
21:50 22 Nov 20
I am a first time hot tub buyer who initially thought about buying a Beachcomber hot tub through Costco. However, after going in to see Andre at Beachcomber Orleans, it was immediately clear to me how beneficial it would be to buy from a dealer, and from Andre in particular. There were several factors I hadn't even considered that I only realized once in the store, looking at the hot tubs, talking with Andre, sitting in the empty tubs, figuring out how big a tub I needed, and then beginning to imagine where it would go in my back yard.There are some very important decisions to make before the tub arrives, including preparing of the ground (as hot tubs are very heavy will full of water), direction and placement of the tub relative to the features of your yard, and how to place your tub to maintain access to the motor for servicing down the road. Andre and his team guide you through all this, and you won't get any of that at Costco.Also of note, Costco only sells the base LEEP models, and not the more energy-efficient HYBRID models. A big selling point for me at Beachcomber Orleans was how much quieter the HYBRID models with a hush pump were, and I only realized that in the store, as there are working tubs set up on display. For me, a more silent tub was definitely worth the slightly higher price.I am also finding it a huge relief to know that I can call up Andre and his team at any time to ask questions, as I navigate the maintenance for my hot tub for the first time. A hot tub is not a "set it and forget it" investment, and for it to work well and last a long time, there is a lot to learn. I am very glad to have this ongoing relationship with my hot tub dealer. Good customer service is a rare thing these days, and Andre and his team are a rare breed; friendly, patient, and there to support you even after you have made the purchase. Thanks guys!
Mark King
Mark King
19:21 13 Nov 20
I highly recommend Andre, Adam and the team at Beachcomber to anyone looking for a first class service experience from start to finish. From our initial visit, Andre was extremely helpful and informative and really showed an interest in understanding what we were looking for in a hot tub. He took the time to answer all our questions which was very reassuring as first time tub owners. And from that first visit to the store, he has continued to provide incredible support throughout the entire process. He did a phenomenal job in making sure we were prepared for delivery day and beyond with his many tips sheet and videos. I cant tell you how many times we have gone back to the info he provided us with and been able to answer the many questions we have. The delivery and start up off the tub went flawlessly based on Andre's recommendations, and this really earned our trust in the team at Beachcomber. And since delivery, he has been right there to answer any and all questions we have had, and even went above and beyond and stopped by to check on the tub himself.Buying a hot tub can be a somewhat intimidating decision for someone who is new to the process, especially considering the financial investment that is involved. But I can honestly say that from start to finish, Andre and his team has made this a fantastic experience and when people ask me if Im happy with the tub and the service we got, I simply say that everything was PERFECT!
Sony Singh
Sony Singh
19:17 01 Nov 20
Fantastic experience with my first Hot Tub purchase from André and Adam. Due to Covid, the manufacturing was delayed but the team kept us updated and we got it just in time for the fall. They have been so supportive and helpful through email, phone and best of all, in-person.It's true, the first week is very confusing but thanks to the video André made and Adam's in-person feedback (he went over our hot tub ins and outs for me in the showroom to ease my stress), all is good now.Great product, great team and feeling very well supported.I am also glad we bought in-store versus online via costco (which we contemplated). First of all, we got the right hot tub for us and right additions. Second, I don't think I would have felt as comfortable without that direct store connection.Thanks team and here's to many years of enjoying our purchase with your help,.
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