Shipping & returns Beachcomber Hot Tubs Orléans guarantees client satisfaction. If you are not satisfied with a product, you can return it within ten (10) days following the purchase. The article must be returned in its original packaging with proof of purchase (original invoice). This policy is not applicable for merchandise sold under contract (swimming pools, spas, fitness equipment and patio furniture).Inflatables must be returned within 48 hours.For safety reasons, chemical products cannot be returned. Thank you for your collaboration.